process optimisation


Pražská energetika a.s. (PRE)
 

Project title:
Analysis and proposed optimization of sales processes

Project summary:

  • Designing standard procedures and escalation rules in the relationship between sales departments sections
  • Designing an incentive scheme for these sections
  • Designing standard procedures and escalation rules in the relationship between authorized, key and special clients and sales reps assigned to such clients
  • Customer agreement auditing
  • Designing an internal regulation addressing the methodology of credit risk management
  • Designing a methodology of counterparty credit risk assessment




 



Filip Mach
filip.mach@facility.cz